COVID-19 Policy

Important note about deliveries during COVID-19

 

The COVID-19 pandemic is an unprecedented phenomenon for our communities. With the situation constantly evolving, health and safety remain our number one priority. During this time, we would like to recommend you to reduce physical interaction when receiving your order and participate in contactless delivery.  

Contactless Delivery ensures direct contacts are minimized and social distancing measures are applied. Our couriers would be happy to leave your parcel at a designated spot in front of you and they will stand 1 meter away whilst you pick up the package. If you do not wish to sign on the Proof ofDelivery,we will be providing alternative means to obtain your acknowledgement that the parcel has been delivered.

We ask for your support and cooperation on respecting the health and safety of the people around you - this includes the incredible couriers risking their safely to deliver your orders. If you are unwell and at risk of passing on the novel coronavirus, please let us know so we can provide a safe solution for everyone. 

Rest assured, we are taking extreme measures to reduce any risk in our hubs and warehouses. All delivery couriers have been urged to wear masks and maintain exceptional levels of hygiene through frequent sanitization.  

 

Thank you for trusting us and shopping with us.